“Tjoapack has been a client of Polar Special for several years now. We were looking for a certified carrier who could transport our pharmaceutical products in a temperature-controlled environment. Our search brought us in contact with Polar Special and we clicked instantly. Polar Special claimed it could take care of our request in the correct manner. And they were not exaggerating.
This is a classic case of “you ask, we deliver”. The contact with the planners by phone is efficient and solutions are offered for special cases. This results in a pleasant working relationship with mutual understanding. A good example is that Polar Special could be loading the trailer at 6 a.m. at our branches and that a couple of pallets need to be collected on the return journey from Brussels around 5 p.m. Nothing is too much trouble for Polar Special. Our joint aim is to deliver the freight as quickly and efficiently as possible. A satisfied customer is important to us and Polar Special does everything possible to achieve this aim.”